The Mobile Users Association (MUA) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services (collectively referred to as the "Services"). Please take a moment to read this policy to understand how your personal data is treated.

By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information in order to provide and improve our Services:

a. Personal Information

When you sign up for an account, join our membership, or contact us, we may collect the following personal information:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (if applicable)
• Any other information you voluntarily provide (e.g., through surveys or feedback forms)

b. Non-Personal Information

We also collect non-personal information automatically when you use our Services, including:

• Device and Usage Data: Information about your device, such as your IP address, browser type, device type, and operating system, as well as usage data (e.g., pages visited, time spent on pages, etc.).
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about how you interact with our website. This helps us analyze trends, improve user experience, and deliver targeted advertisements. For more details on how we use cookies, please see our Cookie Policy (if applicable).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Improve Services: We use your personal and non-personal information to operate, maintain, and improve the Services, including offering customer support and responding to your inquiries.
• To Communicate with You: We may send you newsletters, promotional materials, and updates related to our Services. You can opt-out of receiving marketing emails by following the instructions in each email or by contacting us directly.
• For Research and Analysis: We use aggregated, anonymized data for research purposes to better understand user behavior and enhance our offerings.
• For Security and Compliance: To protect against fraud, abuse, and unauthorized access, and to comply with legal requirements.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

• With Service Providers: We may share your information with trusted third-party vendors and service providers who help us operate and improve the Services (e.g., payment processors, marketing platforms, and IT support). These third parties are required to protect your information and use it only as necessary to perform their services.
• For Legal Compliance: We may disclose your information if required by law, regulation, or legal process (such as a subpoena) or if we believe such action is necessary to comply with legal obligations or protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and ensure that your personal data is treated in accordance with this Privacy Policy.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Data Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You can request corrections or updates to inaccurate or incomplete personal data.
• Deletion: In certain circumstances, you can request that we delete your personal data. However, we may retain some information as required by law or for legitimate business purposes.
• Opt-out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe link in the email or contacting us directly.
• Withdraw Consent: If we process your data based on your consent, you have the right to withdraw that consent at any time.
• Data Portability: In some cases, you can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details provided in the Contact Information section below.

6. International Data Transfers

If you are accessing our Services from outside the United States, please be aware that your personal information may be transferred to and processed in a country other than your own. The data protection laws in those countries may differ from those in your country, but we will take steps to ensure that your information is handled securely and in accordance with this Privacy Policy.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information as soon as possible.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will post the updated policy on this page and update the "Effective Date" at the top of the policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:

Mobile Users Association (MUA)

Email: privacy@mobileusers.org

We are committed to addressing your concerns and providing you with the necessary support to ensure your privacy is respected.